Andrew’s Computers & Networking

I just bought this thing and installed it per the included instructions. I even did the whole setting the jumper to "Master" and my regular DVD-ROM drive's jumper to "Slave". I popped in a blank Imation 4.7GB 4x DVD+RW and the little pop-up screen came up as usual. However, it referred to it as a blank CD. I looked at it funny and closed it out passing it as a blunder by Microcrap in failing to write one of its shell files correctly. I went to My Computer so I could open the drive to drag some stuff I need to burn onto the blank DVD+RW. There's no label labeling it a DVD+RW, and when I tried to drag files onto it to burn them, it gives me a message about there being an error in copying the file. Yet when I put in a regular CD+/-RW, it works fine. I checked Windows Update, looked for driver updates, changed the write speed, you name it. Nothing worked. I can't return it either. Wal-Mart won't take back this kind of merchandise if it has been opened. Anyone know what the problem is?